“What I love about my job, is putting a smile on the faces of my clients” so says Tracey Heka, home support worker for Te Hiku Hauora home support services. Tracey has been a home support worker for the past 15 years and what she finds most rewarding about her role is when her clients are able to smile or laugh, even though they may be battling some personal or medical issues and knowing that the help that she’s provided; in its own way, has contributed to that smile. With a genuine desire to assist clients to become independent in their own homes, Tracey not only provides care but also encourages clients to become actively involved in their personal care or home management as their circumstances permit. She says she does this role because “You get to meet a lot of different people and its rewarding, plus its whanau orientated”

John Lowe is one of Tracey’s clients; he says that having home based support services has“…helped me a lot. Knowing that my support worker is there to help, not just me but also my partner, when the situation arises” Having a stranger in your home may cause some anxiety but to those who may be a bit hesitant of requesting home support for this reason, John advises that it “…depends on who it is. Having a first impression helps, as well as recommendations from other clients” He sums his support worker, Tracey up with one word “Brilliant” and recommends Te Hiku Hauora home support services to anyone.

Home support services enables persons like John to continue to live independently in their own homes.

Our support workers like Tracey, are trained to a national standard, hold current First Aid certificates and sign a privacy and confidentiality agreement; with many of them having provided care and support to whanau in their own homes for a number of years.

It is our genuine pleasure to assist you to access home support services that will enable your elderly or disabled whanau members to continue to live independently in their own homes.

If you would like to talk with us about this process or the services we provide; we’d love to hear from you NOW on 0800 8084024 Ext 723 for Jean or Ext 728 for Cathy.